Returns

There are some crucial things that you have to keep in mind before purchasing like, If you find any drawback and wish to return the purchased product, you can return it within the given time of 14 days. After that, no interchange or refund will be offered to you as our given Refund Policy only lasts 14 days. So, make sure to return the purchased item within 14 days.

For the return of products, you have to email us. Please notify us about the problem you are facing and also send us a screenshot of the issue as a proof you found in the purchased item.

We will require all these as proof of purchase as well. So, please send us the receipt of the item you purchased. But make sure that don’t Email us your purchase receipt.

The important point of the refund 

Refund only applies to "EXPERT ADVISOR"

"EXPERT ADVISOR" gives a specific setting, which you must follow and apply to take the best result out of it. This way, when you cannot get expected results and are not happy with the guaranteed result, you can apply for a 100% refund.

The rest of the products on this site do not include the refund

Refunds (if applicable)

In case your refund is accepted, we will start to proceed your refund. For the purchased item the refund will be credited to your card or via any other method of payment you use within a given a few days or weeks.

Late or missing refunds (if applicable)

Kindly check your bank account at a regular basis for a few days or weeks. In any case, if your refund is late or misses placed, you should directly contact your credit card company. If that doesn’t worth it, then contact the bank. Refunds might take some time to be posted formally.

If you don’t get your refund even after contacting your bank, then you can directly contact us at support@forexexp.com